Shipping & Returns

Shipping

Free delivery anywhere in Costa Rica, on every order, with no minimum.

  • Delivery time: 3–4 business days from the moment your order is placed.
  • Where we ship: All 7 provinces of Costa Rica. We currently do not ship outside Costa Rica.
  • Tracking: Once your order ships, you'll receive an email confirmation with your delivery details.

Each piece is handmade, so occasionally a made-to-order item may need a little more time. If that happens, we'll contact you before shipping.

Returns & Exchanges

We want you to love your Yasmine piece. If something isn't right, you can return or exchange it within 14 days of delivery.

  • Items must be unworn, unwashed and undamaged, with all original tags attached and in their original packaging.
  • To start a return or exchange, contact us through our Contact page or on WhatsApp with your order number.
  • Once we receive and inspect your item, we'll issue a refund to your original payment method within 5–10 business days, or send your exchange.
  • Return shipping is the customer's responsibility, unless the item arrived damaged or incorrect.

Final sale items

  • Swimwear bottoms and intimates, for hygiene reasons
  • Sale and discounted items
  • Custom, tailor-made and bridal pieces

Damaged or incorrect items

If your order arrives damaged or isn't what you ordered, contact us within 48 hours of delivery with a photo and we'll make it right at no cost to you.

You can also visit our shops in Nosara or Santa Teresa for in-person exchanges.