Refund policy
Returns & Exchanges
We want you to love your Yasmine piece. If something isn't right, you can return or exchange it within 14 days of delivery.
- Items must be unworn, unwashed and undamaged, with all original tags attached and in their original packaging.
- To start a return or exchange, contact us through our Contact page with your order number.
- Once we receive and inspect your item, we'll issue a refund to your original payment method within 5–10 business days, or send your exchange.
- Return shipping is the customer's responsibility, unless the item arrived damaged or incorrect.
Final sale items
- Swimwear bottoms and intimates, for hygiene reasons
- Sale and discounted items
- Custom, tailor-made and bridal pieces
Damaged or incorrect items
If your order arrives damaged or isn't what you ordered, contact us within 48 hours of delivery with a photo and we'll make it right at no cost to you.
You can also visit any of our shops in Nosara or Santa Teresa for in-person exchanges.